Privacy policy

Last updated: 6 May 2026

Introduction

All 4 Pets Vets (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us, use our veterinary services, purchase products, book appointments or interact with us online.

By using this website, you agree to the terms of this Privacy Policy.

Who We Are

All 4 Pets Vets
Grave Oak Lane
Leigh
Lancashire
WN7 3SE

Telephone: 01942 671215
Email: all4petsleigh@gmail.com

What Information We Collect

We may collect and process the following information:

Personal Information

Name
Email address
Telephone number
Postal address
Pet details and veterinary information
Appointment booking information
Purchase and order information
Communication history with us

Website Usage Information

IP address
Browser type
Device information
Pages visited on our website
Time spent on pages
Website interaction data

Payment Information

Payments made through our website or booking systems may be processed securely by third-party payment providers. We do not store full payment card details on our website.

How We Use Your Information

We use your information to:

Provide veterinary and animal care services
Manage appointments and bookings
Respond to enquiries
Process purchases and orders
Provide customer support
Improve our website and services
Send important service updates
Comply with legal and regulatory obligations
Maintain medical and treatment records for pets

We will only use your personal information where we have a lawful basis to do so.

Lawful Basis for Processing

Under UK data protection law, we may process your personal data under the following lawful bases:

Consent
Contractual necessity
Legal obligations
Legitimate business interests
Veterinary care and treatment requirements

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic and support website functionality.

Cookies may collect information about:

Website usage
Visitor behavior
Device information
Preferences and settings

You can control or disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party services including:

Squarespace
Google Maps
Payment processors
Booking systems
Analytics providers
Social media platforms

These third parties may process data in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites linked from our site.

Marketing Communications

We may occasionally contact you regarding:

Appointment reminders
Service updates
Business information
Promotions or offers

You may opt out of marketing communications at any time by contacting us.

How We Store and Protect Your Information

We take reasonable security measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration

However, no online transmission or storage system can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Provide services
Maintain veterinary records
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

Your Rights

Under UK GDPR and data protection law, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details provided above.

Children’s Privacy

Our services are intended for pet owners and individuals aged 18 or over. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact: